What it is

What Onslow Priority is

A community's missing link between the first minute of an emergency and the arrival of a professional crew.

  • One coordination system for residents, responders and agencies alike
  • Live collaboration with callers and bystanders on the incident as it happens
  • Aid beginning inside 2 minutes by alerting trained bystanders nearby
  • Shared incident information, timelines and structured handoffs
  • Mapped emergency resources, routed to from the same screen
  • Guided step-by-step assistance while professional help travels
  • Community-wide alerts, hazard warnings and public-safety notices
  • High-priority calls routed straight to professional responders
  • Multiway video calling between callers, bystanders, dispatch and responders
  • Structured emergency and non-emergency reporting, with location attached
  • Role-based access, verification and security settings held per community

Emergencies do not begin when a crew arrives. In the minutes before that, help is often already nearby and simply unconnected: a trained neighbor who does not know a call has just gone out, an AED behind the counter of the shop next door, a caller who has information dispatch does not have yet. Onslow Priority — Rapid Aid is a coordination and resource-access platform built to connect those pieces while emergency services are on the way.

It does three things. First, it alerts eligible, verified community responders near a qualifying medical emergency, using a 0.65-mile radius in this deployment, so trained care can start sooner. Second, it maps the equipment a community already owns (AEDs, naloxone, bleeding-control kits, water-rescue gear, shelters) so a dispatcher or bystander can be guided to it. Third, it keeps one live record of the incident, where photos, audio, video and text from callers, bystanders and responders arrive with a confirmation level on each, so professional crews are briefed on the way instead of on the doorstep.

It links residents and callers, bystanders and trained community responders, dispatchers, EMS, fire-rescue, law enforcement, emergency management and participating agencies. What each of them sees follows their role and verification, and the community decides what is switched on.

It is deliberately not only a reporting app. Reporting, resource access, guided help, collaboration, alerting, welfare checks and planning tools work from the same record, which is why a report can lead to a mapped AED, a spoken guide, a nearby responder and a handoff without anyone retyping it.

And to be exact about the boundary: this is a support for 911, never a replacement for it, and aid inside two minutes is the design target the platform is timed around. The published survival figures on this site describe the national problem and the systems that already work elsewhere, such as PulsePoint.

The community decides what is deployed. Community administrators and authorized agency leadership choose which capabilities are enabled, who may access them, responder requirements, escalation rules and alerting policy — and a community can start small and expand as needs develop.

Rapid aid

Aid inside 2 minutes

Trained bystanders near a qualifying emergency are alerted, so care can start before a crew arrives. Aid beginning inside two minutes of the call is the design target the whole platform is timed around — and the record shows how often it is hit.

Emergency resources

Findable emergency resources

AEDs, naloxone, bleeding-control kits, water-rescue gear and shelters are mapped with their access notes, so a dispatcher or a bystander can be pointed to the nearest one instead of searching for it.

Live collaboration

Live collaboration

One shared record that callers, bystanders, dispatchers and responders read and add to at the same moment — photographs, video, audio, text and quick options, each entry carrying its own confirmation level — so the crew arrives informed instead of starting from a blank page.

What it is

  • A support for 911, dispatch, EMS, fire-rescue and law enforcement
  • A way to connect people, equipment and information that already exist in a community
  • Configurable: each community or agency chooses what is switched on and who may use it
  • Usable from a phone, tablet or computer, with no special hardware

Where the line is drawn

  • Supports 911 and an agency's own CAD or MDT — it never replaces either
  • Never dispatches a unit and never promises an outcome: the record shows alerted, acknowledged, responding and arrived
  • Claims no integration, certification or endorsement unless that agency or vendor has said so itself
  • Never asks anybody to work outside their training, their authorization or the law

The detail behind it

5 sectionsOpen any one to read it.

Every capability on this page answers one of four problems: the people who could help do not know an incident is happening; the equipment that could help is not findable; the information that matters arrives late, thin or in the wrong hands; and the record of what happened is assembled afterwards from memory.

  • Awareness — the trained person 200 yards away who never learns there is a cardiac arrest
  • Access — the AED that exists, is registered with nobody, and therefore cannot be routed to
  • Information — the detail that dies between the caller, the dispatcher and the crew
  • Record — the times, decisions and outcomes nobody wrote down as they happened

Everything here describes the platform as built, subject to the configuration decisions of the community or agency using it.

Support this work

Free for the people who need it, anywhere it runs.

It is not tied to one town or one county: a department, agency or community anywhere in the country or the world can run it. Residents are never charged. Departments pay for the parts they use, and donations let us put more resources into a community that could not otherwise afford them.

  • · Defibrillators, naloxone and bleeding-control kits
  • · Guides, voice instructions and training material
  • · Mapping the equipment a community already has
Get in touch

Questions, corrections, or a resource we have missed — reach the team directly.