Welfare & access

Welfare checks, accessibility & language

Looking after people who cannot raise the alarm themselves.

  • Scheduled welfare check-ins with escalation when one is missed
  • Designated contacts notified when a check-in is missed
  • Disaster accountability: who is reported safe, who is unaccounted for
  • Language support and plain-language emergency guidance
  • Phrase sheets for communicating with someone in another language
  • Accessibility modes: high contrast, larger text, reduced motion
  • Alternative communication and interpretation support
  • Accessibility for deaf, blind, mute, mobility, neurological, youth and elderly users
  • Universal web access — report from phones, tablets, computers, smart TVs, consoles and voice assistants

Welfare checks can be scheduled with follow-ups, designated contacts and configurable escalation when a check-in is missed — so a missed check becomes a visit or a call rather than silence. During evacuations and disasters the same records help organize who has checked in and who is still unaccounted for.

Accessibility, language and welfare features travel with the deployment: each mode described here is implemented in this one, and a deployment states the ones it has implemented.

The detail behind it

5 sectionsOpen any one to read it.

A welfare check turns silence into a follow-up: a scheduled check-in with designated contacts and a configured escalation path when one is missed.

  • Scheduled check-ins for someone living alone, or after a discharge or a crisis
  • Escalation to a designated contact when a check-in is missed
  • During evacuations and disasters, who has reported safe and who is still unaccounted for
  • Community requests for aid, so a short-term need is visible rather than improvised

Everything here describes the platform as built, subject to the configuration decisions of the community or agency using it.

Support this work

Free for the people who need it, anywhere it runs.

It is not tied to one town or one county: a department, agency or community anywhere in the country or the world can run it. Residents are never charged. Departments pay for the parts they use, and donations let us put more resources into a community that could not otherwise afford them.

  • · Defibrillators, naloxone and bleeding-control kits
  • · Guides, voice instructions and training material
  • · Mapping the equipment a community already has
Get in touch

Questions, corrections, or a resource we have missed — reach the team directly.