Raptor Aid & Rapid Pull
Critical information, people and emergency-response tools through one unified platform.
Raptor Aid is the dispatch and coordination software behind the platform, and Rapid Pull is its system-wide search, which finds an incident, person, record or resource from one box. Together they close the information gaps that appear when critical details never reach the people who need them.
Onslow Priority's multiway video differs from systems such as RapidSOS: it connects callers, bystanders, responders, hospitals and dispatch; it is controllable by who may join and who may talk; it does not require calling 911 to start; it needs no expensive software or upgrades; and it works from phones, tablets, computers and anything with web access.
Raptor Aid is a support for an agency's current CAD or MDT, used alongside it as the agency needs.
- Live collaboration: share text, photos, video and audio in real time
- Multiway video calling: connect callers, bystanders, dispatch and responders
- Critical profiles: authorized responders see relevant personal, medical and access information
- Organized incident records linking locations, people, incident history and key details
- System-wide information linking, so relevant information is easy to find
- Automated welfare checks, structured hand-offs and direct emergency reporting
- Public-safety alerts for emergencies and important safety events
- Live profiles, medical details, access information and emergency contacts
- Scene photos, hazards and access information
- Relevant history and linked records, gathered and shared automatically where authorized
- Live location and updates as conditions change
- Reduces information gaps across medical, police and fire responses
- Private, group, multi-agency, emergency and non-emergency calls
- Live scene assessment of injuries, fires, stroke signs, CPR quality and hazards
- Two-way guided assistance: demonstrate CPR/AED use, choking relief, bleeding control, EpiPen use and rescue positioning
- Calls can be locked, unlocked or shared by link through text, email, web chat or social media when appropriate
- Works without calling 911, with no expensive software or upgrades, from anything with web access
- Controlled environment: who can join, and who can talk
- Real-time updates, photos, video, audio and quick actions shared with dispatch and responders — suspect-vehicle photos, domestic-incident audio, injury video for guided first aid, an instant "CPR in progress"
- Access restricted by role, incident need and information sensitivity
- Quick actions, patient assessment and stage tracking: received, assigned, en route, on scene, in progress, transporting, resolved
- A unified incident timeline consolidates information from bystanders, dispatchers and responders: what happened, when, where and to whom
- Rapid hand-off: a full post-arrival report of what happened, when, what was done and the outcome
- Timelines, notes, incident details and relevant profile information attach automatically for arriving responders
- Example — cardiac arrest: CPR start/stop times, AED use and shocks, return of spontaneous circulation
Connecting to a dispatch or radio system is optional, and the platform runs completely without one: everything described here works from a browser, a phone and the community's own records, with no agency connection at all. Where an agency does want to join its systems, Onslow Priority connects into any and all CAD, MDT, radio and paging systems — whichever vendor an agency runs, whichever generation of it, and several at once where an agency runs more than one. It works as a read-only information layer alongside the agency's own dispatch system, adds no write path into it, and each agency switches its own connections on and off.
The detail behind it
5 sectionsOpen any one to read it.Raptor Aid is the dispatch and coordination side of the platform: the screens a dispatcher or an authorized responder works a call from, rather than the screens a resident reports from.
- Call intake and structured call creation
- Resource pull onto the live call, with routing and owner alerts
- Unit board, tasking, timers and stage tracking
- Incident channel and live collaboration including multiway video
- Handoff, notes, media and after-action reporting
Everything here describes the platform as built, subject to the configuration decisions of the community or agency using it.
Free for the people who need it, anywhere it runs.
It is not tied to one town or one county: a department, agency or community anywhere in the country or the world can run it. Residents are never charged. Departments pay for the parts they use, and donations let us put more resources into a community that could not otherwise afford them.
- · Defibrillators, naloxone and bleeding-control kits
- · Guides, voice instructions and training material
- · Mapping the equipment a community already has
Questions, corrections, or a resource we have missed — reach the team directly.